Insights: Management

We all agree that decision-making is a critical component in any business. Informed and timely decision-making is a goal we all aspire to improve on. So what happens when responsibilities and ultimate accountability are not clearly defined?

Investing in the definition, implementation, and monitoring of critical policies and procedures, when combined with the right amounts of empowerment and accountability, should allow you to step back and only intervene when exceptions happen.

It seems like everyday we hear about yet another story about sexual harassment in the workplace. Have you wondered what is the best way to minimize the risk of this happening in your company?

How can an accountability tool like CommandHound increase customer satisfaction so dramatically in such a short period of time? As always, it boils down to doing what you say you are going to do. Consistently, every time.

Have you ever wondered how a disciplined process like Six Sigma can actually delivery near perfect output of any kind in a business? You probably think the Six Sigma system is only used by large manufacturing companies with large teams solely dedicated to quality. Not really.

Have you ever wondered how to motivate your sales teams in an engaging way that not only encourages them to achieve the next sales goal but also helps them see the big picture?

You might think your company runs like a well-oiled machine. Your teams deal with problems as they come up and can always finish projects roughly on time.  So, what else could you do?

Ask anyone in your office how they feel about meetings, and you are likely to get passionate responses on both sides of the aisle.

Every manager has faced the disappointment of assigning a task to a team member and finding out that the task was ignored or slipped through the cracks. 

So your company has recently taken a close look at its strategy and developed a new plan for the coming year. Now, how do your move your team into execution mode?