Insights: Management

It is a well known fact that an effective way to reduce one’s workload and stress levels is by delegating in the workplace. Delegating, however, requires trust in the person you are delegating to and an understanding that things may not be perfect.

Nowadays, we are spending more and more time working at all hours of the day and night. Worst yet, we talk ourselves into believing that things will get better soon.

SpaceX has emerged in the past few years as a uniquely disruptive company in an area that has, until now, been reserved for governments. Here are some interesting facts about their meteoric rise. What makes them good at getting hard or seemingly impossible things done?

Many business leaders avoid creating a culture of accountability in the workplace because of the confrontational nature of holding people accountable. It does not have to be that way.

We know that a culture of accountability in the workplace is driven from the top. If leaders fail to do what they say they are going to do, a culture of complacency develops. However, even when this is done, a basic Foundation Framework needs to be in place for accountability to take hold.

The concept of tying compensation to accountability seems simple enough on the surface. However, making it real is way harder than it looks. And the biggest challenge is deciding what to measure performance against.

The Velocity Retail Group is a full service retail commercial real estate company providing complete retail solutions in tenant and landlord representation, build and buy-to-suit, and investment advisory services.  Velocity Retail is using the power of accountability to make sure things get done. 

Holding people accountable in the workplace requires a full closed feedback loop to be really effective. If we are able to track actual results as people complete their assigned tasks, do you think they will be more inclined to make sure things get done?

The mission of the International Esperanza Project (IEP) is to inspire hope in people in developing countries through healthcare and community development projects. They have selected CommandHound to provide the task management and accountability support they need to maximize their resources.

We all agree that decision-making is a critical component in any business. Informed and timely decision-making is a goal we all aspire to improve on. So what happens when responsibilities and ultimate accountability are not clearly defined?