Investing in the definition, implementation, and monitoring of critical policies and procedures, when combined with the right amounts of empowerment and accountability, should allow you to step back and only intervene when exceptions happen.
We all want our employees, co-workers, or team members to embrace personal accountability in everything they do to make sure things get done. Why is it so hard to make it happen? Could it be you?
A long long time ago, Santa Claus realized that accountability in the workplace was critical to make sure things get done at Christmas time. How else would he be able to visit millions of places and hundreds of countries in one single night?
It seems like everyday we hear about yet another story about sexual harassment in the workplace. Have you wondered what is the best way to minimize the risk of this happening in your company?
How can an accountability tool like CommandHound increase customer satisfaction so dramatically in such a short period of time? As always, it boils down to doing what you say you are going to do. Consistently, every time.
Have you ever wondered how a disciplined process like Six Sigma can actually delivery near perfect output of any kind in a business? You probably think the Six Sigma system is only used by large manufacturing companies with large teams solely dedicated to quality. Not really.
Everybody is talking about the power of checklists to improve overall productivity. But how can these simple productivity tools actually significantly improve quality of life?
Have you ever wondered how to motivate your sales teams in an engaging way that not only encourages them to achieve the next sales goal but also helps them see the big picture?
You might think your company runs like a well-oiled machine. Your teams deal with problems as they come up and can always finish projects roughly on time. So, what else could you do?
Law firms are notorious for taking great pride in their reputation. And with good cause. How can you try new ways of doing things without impacting your hard earned reputation?